Competitive Strategy IG
What insights does strategy research offer to practitioners interested in nurturing the creation and ongoing development of a range of different types of ecosystems? In our introduction to an SMS…
Read Moreby Niloofar Abolfathi Industry changes that lower customer frictions can be surprisingly beneficial for companies. Building on the global telecommunications industry, we document how a reduction in customer switching costs…
Read Moreby David Clough Industries in an early phase of emergence are steeped with uncertainty. When this is combined with a complex, novel technology, managers face a deeply challenging environment in…
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