C. Chet Miller is the Bauer Professor of Organizational Studies at the C.T. Bauer College of Business, University of Houston. Since working as a shift manager and subsequently completing his graduate studies, he has served on the faculties of Baylor University, Wake Forest University, and the University of Houston. He also has been a visiting faculty member at Cornell University and a guest instructor at Duke University. Professor Miller has worked with a number of managers and executives. Through management development programs, he has contributed to the development of individuals from such organizations as ABB, Bank of America, Krispy Kreme, La Farge, Red Hat, State Farm Insurance, and the United States Postal Service. Publications have appeared in Harvard Business Review, Strategic Management Journal, Advances in Strategic Management, Organization Science, Academy of Management Journal, Academy of Management Review, Journal of Management, and other outlets.